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Stephen Fitzpatrick's avatar

All of this was predictable as far as browser agentic AI, though the recent trend with companies (not just perplexity) essentially leaning into the worst parts of AI insofar as they impact teachers, students, and schools is what is so concerning. Even the release of ChatGPT's "study mode," which I wrote about over the summer, seemed benign on the surface, perhaps even helpful, ignored the fact that the ultimate goal of these companies is to get a generation of users addicted to a tool that they cannot live without - of course they knew they would use these tools to complete work assigned to them "without lifting a finger." The recent release (just this week) of Claude's skills is a powerful tool that allows users to customize instructions and workflows to do impressive things like generate very solid presentations, excel spreadsheets, and documents that look professional and will continue to get more and more accurate - Claude is leaning into becoming the goto model in the business community. Why wouldn't students also be expected to take advantage of these tools? The collision of corporate values vs. educational ones will continue to be on display, especially as these companies become more and more desperate for revenue. As much as I understand your position, I'm skeptical that a boycott of Perplexity is likely to have much impact.

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Rob Nelson's avatar

Thanks, Marc. This is well-timed for a theme we'll be tackling in my class next week about how AI is changing higher education: What's so critical about critical AI. I especially appreciate you succinctly describing the form of the short video ads, what you call "the common script." I suspect my students will enjoy the critical analysis of the form along the lines you outline.

I agree that shaming and boycotting companies that can't (or won't) align their marketing with their "responsible AI" statements while urging students to choose other options is correct. In fact, I wish colleges and universities would coordinate more through governing bodies like Educause to call out the "move fast and break people" mentality that drives AI companies to prioritize growth at any cost.

The risk, of course, is that we end up sounding like the worst stereotype of the nineteenth-century schoolmarm as we wag our collective fingers, thus inadvertently strengthening the bad-boy appeal of AI outlaws.

As a strategic matter, I think your opening is what's most important about this post: we need to lead students to understand how Silicon Valley operates through media and culture to sell us harmful products and experiences, a lesson that can be applied throughout their experiences of consumer culture.

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